FAQ

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    Frequently asked questions

    What is the legal drinking age for purchasing whisky?

    The legal drinking age varies by country. In the United States, the legal drinking age is 21. In the UK, it's 18. Please check the regulations in your country before making a purchase.

    Do you offer international shipping?

    Yes, we offer international shipping to many countries. However, due to varying alcohol import laws, there are some locations we cannot ship to. Please check our shipping policy for a full list of countries we serve.

    How do I track my order?

    Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the courier's website.

    What should I do if my order is damaged or incorrect?

    Please contact our customer service team within 48 hours of receiving your order. Provide your order number and photos of the damaged or incorrect items. We will assist you with a replacement or refund.

    Can I cancel or modify my order?

    Orders can be canceled or modified within 24 hours of placement. Please contact our customer service team as soon as possible to make any changes.